Customer Support

If you happen to receive a traffic ticket payment in New Jersey, you may be wondering how to approach the situation. In such a case, the best thing to do is to get in touch with NJMCDirect Customer Support team as soon as possible.

The Customer Support team of New Jersey Courts is always willing to help you with your traffic citation questions and concerns. They can assist you in getting your ticket dismissed, which will help you keep your driving record clean. As a resident of New Jersey, you’re likely to receive a notice of traffic violation, also known as a Traffic Ticket, from the police officer who cited you for violating one or more traffic laws.

The notice will contain instructions on how to pay NJ surcharge for your offense. However, you only have 30 days from the time you receive the notice to pay NJ Surcharge in person at a NJ Motor Vehicle Commission (MVC) office or by mail. If you have any questions or concerns regarding traffic ticket payments, you can always contact the Customer Support team of the MVC. They can provide you with the right information and guidance according to your case. You may also want to contact your insurance company’s help desk for more information on how a traffic violation ticket might affect your premium. To contact the NJMCDirect Customer Support team, you can either do it by email or phone.

Customer Support By Email

NJMCDirect Ticket Payment Online guide :
Uninsured Motorist suspensions:
Ignition interlock suspensions:
Other suspension questions:
General questions on licensing, registration, title, or facilities
Vehicle inspections
Complaint regarding Driving Schools:

Customer Support By Phone

  • Customer Support Phone: 9732844945
  • Customer Support Fax: 9732844914
  • NJMCDirect Customer Support office address: NJMC Public Safety Building, 2ND Floor, 228 Chesnutt Street
  • Office Hours: Monday-Friday 8 A.M. to 4 P.M. (not the same as the NJMCDirect portal working hours)

They can provide you with general questions on licensing, registration, title, or facilities, and also assist you with vehicle inspections. In case you have a complaint regarding Driving Schools, they are also there to help you.

The Customer Support team of New Jersey Traffic Ticket service is always committed to providing clients with friendly, accurate, and fast service. They will ensure that you have the best outcome possible by working with you throughout the process so that you feel comfortable with your legal representation.

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